How-to guides

Step-by-step answers to the things people actually get stuck on: redeeming, checking balances, splitting payments and fixing codes that will not work.

  1. How to request a gift code without getting it wrong

    The five details that decide whether a code works. Get them right in the first email and nothing else needs sorting.

  2. How to redeem a gift card code, and when not to redeem it yet

    Redeeming is usually four clicks. Choosing the right account to redeem into is the part worth thinking about.

  3. How to check a gift card balance

    Four ways to check, ranked by how reliable they are, plus the fake balance-checker sites to stay away from.

  4. How to use a gift card online

    Where the field hides at checkout, why it sometimes is not there, and what to do when the basket costs more than the card.

  5. How to use a gift card in store, including digital ones

    Yes, a digital code usually works at the till. Here is how to present it and what to do if the scanner refuses.

  6. How to split a payment between a gift card and a bank card

    Almost every checkout allows it. The order you apply things in decides whether you keep the discount.

  7. How to give a gift card to someone else, safely

    Forwarding a code is easy. Doing it without leaving a spendable credential in a group chat takes one extra thought.

  8. A gift code that will not redeem: what is actually wrong

    Nine causes, in the order they actually occur, with the fix for each. Work down the list before contacting anyone.

  9. How to keep gift codes safe and actually find them again

    Codes are credentials and should be stored like credentials. A password manager solves both problems at once.

  10. How to spend a small leftover gift card balance

    Seven ways to clear £2.40 off a card instead of losing it. One of them works at almost every retailer.

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