1. What is an e-gift card, and how is it different from a plastic one?

   An e-gift card is a code, not an object. Here is what that changes about delivery, storage, loss and refunds.

   3 min read

2. How a gift code reaches your inbox, step by step

   From request to delivered code: what happens at each stage, how long each one really takes, and where things go wrong.

   3 min read

3. Gift card, gift code, voucher, promo code: what the difference actually is

   Four words used as if they mean the same thing. They do not, and the difference decides whether you can combine them.

   3 min read

4. Where a gift card can and cannot be used

   Online only, in store only, one country only. The four restrictions that decide whether a code will work for you.

   2 min read

5. Gift card expiry dates and dormancy fees, explained

   How long a balance really lasts, which fees are still legal where, and the simple habit that stops you losing money.

   3 min read

6. Why gift code emails go to spam, and how to stop it

   Codes get filtered more than ordinary mail. The reasons are mechanical, and three minutes of setup fixes nearly all of it.

   3 min read

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